Our Leadership Team | NextGen Healthcare (2023)

Our Leadership Team | NextGen Healthcare (1)

David Sides

Chief Executive Officer and President

Get to know David

Our Leadership Team | NextGen Healthcare (2)

James Arnold Jr.

Chief Financial Officer and Executive Vice President

Get to know James

Our Leadership Team | NextGen Healthcare (3)

Donna Greene

Executive Vice President of Human Resources

Get to know Donna

Our Leadership Team | NextGen Healthcare (4)

David Metcalfe

Chief Technology Officer and Executive Vice President

Get to know David

Our Leadership Team | NextGen Healthcare (5)

Srinivas Velamoor

Chief Growth & Strategy Officer and Executive Vice President

Get to know Sri

Our Leadership Team | NextGen Healthcare (6)

Jeffrey Linton

Executive Vice President, General Counsel, and Secretary

(Video) Healthcare Leadership Team meeting 2019

Get to know Jeffrey

Our Leadership Team | NextGen Healthcare (7)

Robert L. Murry, PhD, MD, FAAFP

Chief Medical Officer

Get to know Robert

Our Leadership Team | NextGen Healthcare (9)

Mitchell (Mitch) L. Waters

Executive Vice President, Commercial Growth

Get to know Mitch

Our Leadership Team | NextGen Healthcare (10)

John S. Beck

Chief Solutions Officer and Executive Vice President

Get to know John

Our Leadership Team | NextGen Healthcare (11)

David Slazyk

Chief Information & Security Officer

Get to know David

Our Leadership Team | NextGen Healthcare (12)

Colleen Edwards

Senior Vice President Of Marketing

Get to know Colleen


David Sides

Chief Executive Officer and President

David was appointed as chief executive officer and president for NextGen Healthcare, effective September 22, 2021. He brings a breadth of global commercial and operations experience leading premier healthcare technology companies to the role.

(Video) The changing role of leadership in healthcare

He most recently served as Chief Operating Officer at Teladoc Health, the global leader in virtual care, where he led the Company’s worldwide commercial and operations teams. During his tenure, Teladoc’s revenues doubled in 2020 and are currently on track to exceed $2 billion in 2021. Previously, he served as CEO of Streamline Health, which offers revenue cycle management solutions for healthcare providers. David led the full-scale turnaround of Streamline Health, growing revenue, EBITDA and cash flow organically. Prior to that, he was recruited by TPG to serve as CEO of iMDsoft, an Israeli headquartered provider of clinical information systems and electronic medical records for critical, perioperative and acute care organizations. Under David’s leadership, iMDsoft delivered a more than 30% increase in revenue while investing in new systems and processes.

Earlier in his career, David worked for Cerner Corporation, a leading supplier of health information technology services, devices and hardware, from 1995-2012. Among other roles, he served as Senior Vice President, World Wide Consulting, where he led Cerner’s professional services in 24 countries and owned global P&L and functional responsibilities from sales through implementation for the business. At Cerner, he created new methodologies for deployment, new service lines and development plans for 3,500 associates, growing the consulting business from $643 million in 2008 to $1.031 billion in 2012.

David is a former director at EMIS Group, a major provider of healthcare software, information technology and related services in the UK, and at Streamline Health. He is a Fellow in the American College of Healthcare Executives.

David holds a bachelor’s degree in biophysics from the University of California, Berkeley, and an MBA and MHA from the University of Missouri, Columbia.


David A. Metcalfe

Chief technology officer and executive vice president

David joined the NextGen Healthcare leadership team as our chief technology officer and executive vice president, effective February 1, 2016. He brings 30 years of experience, including with leading large, global, cross-functional teams and developing, delivering, and supporting enterprise software solutions, having worked in the health IT (HIT) industry for the past 11 years.

Previously, David served as the vice president of Research and Development at Becton, Dickinson and Company (BD), a leading worldwide medical technology company. Prior to BD, he was the vice president of Product Development at CareFusion Corp., a global medical technology company that aids healthcare institutions in improving the safety and quality of care, until 2015, which was when BD acquired CareFusion. David has served in a variety of roles throughout his extensive career, most notably as the vice president of Development at Allscripts, a provider of HIT solutions, and the director of Software Engineering at Hill-Rom IT Solutions, a leading worldwide manufacturer and provider of medical technologies and related services for the healthcare industry.

David earned a bachelor of science (with honors) in Instrumentation and Control Engineering from Teesside University in England.


Colleen Edwards

Senior Vice President Of Marketing

Colleen joined Nextgen Healthcare as senior vice president of marketing in September 2018. With three decades of strategic B2B marketing experience, and a keen focus on speed and quality of execution, she has led a major transformation of the Marketing organization, enabling record growth in marketing pipeline and share of voice. She also leads M&A communications and marketing integration of acquired companies, applying her deep career experience of 15 integrations to date.

Prior to joining the Company, Colleen held various senior level marketing positions with enterprise tech leaders including Fiserv, FileNet (IBM) and Kofax. At Foundstone, a George Kurtz start-up, her work as vice president of Marketing helped bolster brand awareness and valuation prior to acquisition by McAfee. Colleen founded and was president of a multi-million dollar technology marketing and public relations firm, The PowerMark Group, which served B2B software leaders including Symantec, CoreLogic and IBM, in addition to an array of tech start-ups.

In 2021, Colleen completed Stanford’s Business Leadership Series. Previously, she earned her MBA from Pepperdine University and her bachelor of science degree in business administration/marketing from San Diego State University. Active in her community, she co-founded an organization dedicated to preserving open space in the historic town where she lives. She also shared her expertise by teaching both undergraduate and graduate marketing courses at the University of California, Irvine (UCI) for four years.


David Slazyk

Chief Information & Security Officer

David joined NextGen Healthcare as data privacy, security, and risk officer in November 2013 and he was named chief information and security officer in 2020. He leads the information systems department at NextGen Healthcare, including enterprise applications, infrastructure and operations, and data privacy, security, and risk. His team creates and delivers IT solutions and services across NextGen Healthcare's global footprint in both the United States and India.

David leads the strategic planning of business operations into enterprise applications, including composite hardware, software, and network resources and services required for the company’s enterprise IT environment. He’s also responsible for the confidentiality and integrity of all company data, plus compliance with all privacy laws.

After serving in the U.S. Navy, David worked in many IT and IT security roles throughout his civilian IT career including senior director, security officer & network architect at Mirth LLC. He earned his bachelor’s degree in business administration and management from California State University, Fullerton.


James R. Arnold Jr.

Chief financial officer and executive vice president

Jamie was appointed to the post of chief financial officer for NextGen Healthcare, effective March 1, 2016, bringing more than three decades of finance and software technology experience to the role.

(Video) The Essentials of Successful Clinical Leadership

From June 2010 to May 2015, Jamie served as the chief financial officer and an executive board member at Kofax Ltd., a software company based in Irvine, California, where he led finance, accounting, IT, real estate, treasury, audit, tax, and investor relations. He was instrumental in the completion and integration of six acquisitions and disposition of the hardware distribution business. Additionally, he oversaw the company's US initial public offering and transition from a listing on the London Stock Exchange. As a key member of management, he participated in and facilitated the strategic process resulting in the sale of its Enterprise Software division, focused on integration and transition matters.

During his tenured career, Jamie held a multitude of roles with Nuance Communications, Inc., a publicly traded software company based in Burlington, Massachusetts, including senior vice president and chief financial officer. During his time there, Nuance acquired 17 companies and completed several debt and secondary stock offerings.

Earlier, Jamie held executive positions at Cadence Design Systems, Inc., Informix Software, Inc., and Centura Software Corp. He served as a board member and the chair of the audit committee at Selectica, Inc. from 2003 to 2010. In 2010, he served as the cochairman of the board. He began his career at PriceWaterhouse LLP.

Jamie holds a master of business administration from Loyola University and a bachelor of business administration in Finance from Delta State University.


John S. Beck

Chief solutions officer and executive vice president

John was appointed as our chief solutions officer and executive vice president, effective August 1, 2016. He brings 28 years of progressive experience in the design, development, and deployment of complex applications in healthcare organizations.

Before joining Nextgen Healthcare, John served as the chief product officer for ConnexaHealth, a healthcare technology services and solutions company that connects and extends clinical and financial systems to empower healthcare transformation. Prior to ConnexaHealth, John served as the vice president of Revenue Cycle Solutions at Allscripts, where he was responsible for strategy, product conception, innovation, and product management for core revenue cycle solutions in both the ambulatory and acute market segments. During his 23-year tenure at Allscripts, John held a variety of senior leadership, technical, and operational positions with top-to-bottom involvement across a broad portfolio, including clinical, financial, analytical, and patient engagement assets deployed both nationally and internationally. Notably, John led the design and development teams that built Allscripts Practice Management and the Allscripts Integration Engine, which is now deployed at more than 5,000 healthcare organizations.

John graduated from St. Lawrence University in Canton, New York, with a degree in Economics. John has served on a variety of community and charity boards and is actively involved with causes supporting children and youth with emotional, behavioral, or mental disorders. Most recently, he served as the chairman of the board for the Mental Health Center of Greater Manchester and chairman of MMH Ventures.


Donna Greene

Executive Vice President of Human Resources

Donna was named our executive vice president of Human Resources on December 5, 2017, bringing more than 20 years of human resources experience to her role. Under her direction, the company transitioned to a shared services platform, whereby all employees nationwide leverage and benefit from the resources built at the corporate office by Donna and her team.

Prior to joining NextGen Healthcare, Donna was the corporate director of Human Resources for Alliance Healthcare Services, where she focused on employee services for physicians and healthcare workers in the oncology and diagnostic imaging space.

Before embarking on an HR-focused career, Donna worked in retail operations, which led to her first HR role. She began employment with Target as an HR manager and worked her way up to a regional HR professional, focused on employee relations. Later, she became the director of HR for Cendant as well as the chief people officer for a small human capital consulting firm.

Donna's work has spanned a broad array of industries and companies of all sizes. She has secured a proven track record of designing programs to continually improve the working environment, and creating policies that bring that vision to life.

Donna is currently earning a bachelor of science in Computer Information Systems from the University of Northern Arizona. She graduated with a bachelor of science in Economics from the University of California, Los Angeles, and an advanced certification in Human Resources and Business Leadership from the University of California, Irvine.


Jeffrey D. Linton

Executive Vice President, General Counsel, and Secretary

Jeff Linton was appointed executive vice president, general counsel, and secretary effective December 4, 2017. Bringing extensive healthcare experience to the role, Jeff leads the company's legal affairs, regulatory, and compliance groups.

Most recently, Jeff served as general counsel and secretary of Applied Proteomics, Inc., a company that developed noninvasive, blood-based tests for monitoring and early detection of disease. He oversaw all legal, intellectual property, compliance, and human resources activities. Previously, Jeff was senior vice president, general counsel, and secretary of Sequenom, Inc., a life sciences company. His experience includes similar roles and responsibilities at Beckman Coulter, Inc., a biomedical testing products company, Serologicals Corporation, a producer of life science research products and technologies, diagnostic kits, and drug discovery services and Solvay Pharmaceuticals, Inc., a branded pharmaceutical company.

Jeff graduated magna cum laude with a bachelor's degree from Butler University. He earned a Juris Doctorate, cum laude, from the University of Notre Dame Law School.


Srinivas Velamoor

(Video) 7 TEAM LEADER Interview Questions and Answers (PASS GUARANTEED!)

Chief Growth & Strategy Officer and Executive Vice President

Srinivas (Sri) Velamoor joined the NextGen Healthcare leadership team as our Chief Growth & Strategy Officer and Executive Vice President effective July 1, 2021. Sri brings two decades of experience in driving growth and performance at leading global healthcare, financial services and technology organizations and leads the company’s corporate development, strategy, solutions and business development functions, along with the NextGen® Connected Health Solutions and NextGen® Office business lines.

Previously, Sri served as partner and health sector leader for McKinsey & Company’s North America digital and analytics and ‘Leap’ business building practices. Over a decade at McKinsey, he orchestrated the growth and scale-up of the firm’s healthcare technology and digital health practices and led end-to-end growth and performance transformations at several leading global healthcare institutions. He also led the end-to-end design, launch and commercial acceleration of multiple businesses in the areas of consumer health, analytics, virtual health, digital therapeutics, payments and technology services.

Before joining McKinsey & Company, Velamoor was a partner at both PricewaterhouseCoopers and Diamond Management & Technology Consultants, where he advised industry leading firms in financial services and healthcare.

Sri earned an MBA in Finance from The Wharton School at The University of Pennsylvania, and a BSE in Biomedical Engineering, Electrical Engineering and Economics from Duke University.


Robert L. Murry, PhD, MD, FAAFP

Chief Medical Officer

Dr. Robert (Bob) Murry joined NextGen Healthcare in July 2012 and was appointed chief medical officer in December 2021. He brings to this position more than 20 years of extensive clinical experience and background in health IT. Previously, Dr. Murry served as the company’s Chief Medical Information Officer (CMIO) since May 2017. During his time as CMIO, he was the "Voice-of-the-Physician" across specialties, product safety, and government/regulatory affairs. Before becoming CMIO, he was the company's vice president of Clinical Product Management, responsible for clinical oversight and workflow design.

Previously, Dr. Murry served as Medical Director for Ambulatory Informatics and CMIO for Hunterdon Medical Center, where he continues to practice family medicine at Hunterdon Family Medicine at Delaware Valley.

He is board certified in Clinical Informatics by the American Board of Preventive Medicine and board certified in Family Medicine by the American Board of Family Medicine. He is also a Fellow of the American Academy of Family Physicians. Dr. Murry holds an MD from The University of Texas Southwestern Medical Center, Dallas; a PhD in Physical Chemistry from Boston College; and an MA in Physical Chemistry from the Massachusetts Institute of Technology.


Mitchell (Mitch) L. Waters

Executive Vice President, Commercial Growth

Mitch Waters is Executive Vice President of Commercial Growth, responsible for Sales and Marketing. With more than three decades of experience in healthcare technology, Mitch has served in a wide variety of leadership roles. From 2017 to 2021, he has led the Sales organization to record heights while also serving as a member of the Executive Leadership Team.

Prior to NextGen Healthcare, Mitch spent 28 years at McKesson Corporation in leadership roles within the technology, automation and pharmaceutical business units. During his 25 years in Sales at McKesson, Mitch’s teams earned an unprecedented track record of achieving company objectives every year.

While employed full-time at McKesson, Mitch earned a Master of Business Administration from Auburn University. Mitch earned his B.S. in Industrial Management from Georgia Institute of Technology, Atlanta, Georgia.

Mitch is based in Atlanta, Georgia. He has been married to his college sweetheart, Lisa, for 32 years and they raised three children together (now grown): Zach, Caroline and Drew.


Katie Chaffee

Chief Client Officer

Katie was appointed to the newly created role of chief client officer for NextGen Healthcare, effective January 10, 2022. She leads the Company’s client, professional and managed services. With over 20 years of healthcare experience working in health systems, information technology implementation and performance improvement, Katie is committed to creating long-term strategic value for clients.

Prior to joining NextGen Healthcare, Katie held leadership roles at Cerner Corporation in worldwide consulting services, population health, client relationship development and transformation. Before she joined Cerner, Katie was a senior consultant with PricewaterhouseCoopers, responsible for implementing SAP solutions in the high-tech industry.

She serves on the Xavier University Health Services Administration Advisory Board, JOCO United Board Member, Accountable Care Learning Collaborative, and is a SCORE Certified Mentor.

Katie received her bachelor’s degree in business administration and economics from the University of Kansas and a certificate in healthcare leadership from University of Missouri Kansas City.


What makes a good team leader in healthcare? ›

Effective leaders in health services emphasise continually that safe, high quality, compassionate care is the top priority. They ensure that the voice of patients is consistently heard at every level; patient experience, concerns, needs and feedback (positive and negative) are consistently attended to.

How do you show leadership in healthcare? ›

Here are some traits and habits of effective leaders in health care:
  1. Take mentorship roles. ...
  2. Seek opportunities for professional development. ...
  3. Promote opportunities for others. ...
  4. Prioritize communication. ...
  5. Lead by example. ...
  6. Maintain a high standard of ethics. ...
  7. Use active listening. ...
  8. Demonstrate self-confidence.
30 Nov 2021

What type of leadership is needed in healthcare? ›

Transformational leaders motivate and inspire staff members to work toward the betterment of a healthcare organization. They engender loyalty by building confidence and a shared vision among staff. They also earn respect by developing relationships with and between staff members.

Why is leadership important in healthcare now? ›

Within healthcare, skilled leaders motivate staff to work at their highest potential to benefit patients, their colleagues, and the organization as a whole. Nurse managers, doctors, and health administrators supervise teams and daily operations, but they may or may not be natural leaders.

How do healthcare leaders make effective decisions? ›

4 Key Components of Effective Decision Making for Leaders
  1. Identify the Problem—Then Simplify It. ...
  2. Embrace the Pre-Mortem. ...
  3. Welcome the Pivot. ...
  4. Think Differently.
14 Feb 2019

What does effective leadership mean to you? ›

Effective leadership is about executing the company's vision (or redefining and improving it, in some cases) and setting the tone and the culture for that particular organization. Leadership means creating and planning, securing resources, and looking out for and improving errors.

What is leadership in the health care context? ›

Leadership has been described as the behavior of an individual when directing the activities of a group toward a shared goal. The key aspects of the leadership role involves influencing group activities and coping with change.

What is a leadership model in healthcare? ›

It describes nine dimensions: leading with care, sharing the vision, influencing for results, engaging the team, evaluating information, inspiring shared purpose, connecting our service, developing capability, holding to account.

What are the attributes of a successful healthcare team? ›

An effective team is a one where the team members, including the patients, communicate with each other, as well as merging their observations, expertise and decision-making responsibilities to optimize patients' care [2].

What are the 4 basic leadership styles in healthcare? ›

The four main leadership styles — transactional, charismatic, transformational and servant — may vary, but they each have the ability to improve poorly-structured organizations.

What is the best leadership style? ›

1. Authoritative Leadership. The authoritative leader knows the mission, is confident in working toward it, and empowers team members to take charge just as she is. The authoritative leader uses vision to drive strategy and encourages team members to use their strengths and emerge as leaders themselves.

What makes a good leader? ›

Good leaders are uplifting. They praise employees for a job well done, taking time to coach and train if there are lapses in performance. In good times and bad, good leaders bring out the best in their employees by encouraging them to be their very best.

How does leadership impact patient care? ›

Transformational leadership, in particular, is strongly associated with improved patient outcomes - specifically in terms of reduction of adverse events, medication errors, staff expertise, turnover, absenteeism, overtime and nurse to patient ratios.

How involvement of team helps in health care? ›

2 The benefits of high-quality teamwork in healthcare are well recognised. Effective team working has been shown to reduce medical errors,3 increase patient safety4 and improve patient mortality rates. 5 It also leads to better staff outcomes including reduced stress6 and improved job satisfaction.

How leaders can improve decision-making? ›

  1. 5 Decision-Making Skills for Successful Leaders. ...
  2. Identify critical factors which will affect the outcome of a decision. ...
  3. Evaluate options accurately and establish priorities. ...
  4. Anticipate outcomes and see logical consequences. ...
  5. Navigate risk and uncertainty. ...
  6. Reason well in contexts requiring quantitative analysis.
21 Apr 2022

Why is good decision-making important in leadership? ›

Good decision-making can help managers show their employees that they value their work and have their best interests in mind. When a manager takes the time to evaluate, analyze and explain decisions, they also display thoughtfulness and trustworthiness.

What is leadership simple words? ›

In simple words, leadership is about taking risks and challenging the status quo. Leaders motivate others to achieve something new and better. Interestingly, leaders do what they do to pursue innovation, not as an obligation. They measure success by looking at the team's achievements and learning.

What is strong leadership? ›

Strong leadership is when you can encourage, motivate, inspire and challenge your team to produce their best work. Strong leadership connects a team together through a common purpose and builds relationships in the workplace that allow for effective communication, more creativity and better problem-solving skills.

What makes a good leader in the workplace? ›

What Makes an Effective Leader. Effective leaders have the ability to communicate well, motivate their team, handle and delegate responsibilities, listen to feedback, and have the flexibility to solve problems in an ever-changing workplace.

What makes a good team leader NHS? ›

The way that we manage ourselves is a central part of being an effective leader. It is vital to recognise that personal qualities like self-awareness, self-confidence, self-control, self-knowledge, personal reflection, resilience and determination are the foundation of how we behave.

What is a core value of team-based healthcare? ›

According to research, team-based care can improve the safety, efficiency and quality of health care. Leveraging the unique skill set and perspective that each member brings to the team enables us to meet patients' needs and advance the health of populations.

What is effective team work? ›

What is effective teamwork? In a nutshell, effective teamwork in the workplace is when employees come together to reach a common goal, delegating and sharing responsibilities to support each other. The importance of effective team collaboration is well documented.

What are the challenges of teamwork in healthcare? ›

Results: The five most common challenges that face healthcare teams relate to accountability, conflict management, decision-making, reflecting on progress, and coaching. These challenges were similar across both clinical and administrative team types.

Why is leadership styles important? ›

Why is it important to know your leadership style? An awareness of different styles - and their strengths, weaknesses, and suitability - allows you to work in the way that best lends itself to your personality. This will bring the most benefit to the people you are leading and the organisation you are working within.

What is the best leadership style for nurses? ›

The transformational leadership style in nursing is widely seen as the gold standard in nursing leadership because it promotes improved patient outcomes and greater job satisfaction among staff nurses, studies show.

How do you present yourself as a leader? ›

9 tips on how to introduce yourself as a manager to a new team
  1. Get to know your team.
  2. Be positive.
  3. Dress for the job.
  4. Pay attention to your team.
  5. Share your story.
  6. Be clear about your expectations.
  7. Identify roadblocks.
  8. Prepare (and make time) for questions.
6 May 2022

How can I describe my leadership style? ›

Example Answer #1:

“I would describe my leadership style as direct, and leading by example. I enjoy delegating tasks and taking the lead on projects, but I also like to stay involved and inspire my team by showing that I'm working hands-on to help them, too.

What is an example of good leadership? ›

You can practice good leadership skills in any role, at any level. For example, showing up on time to meetings and turning in work on schedule shows dependability. Offering support and coaching to less experienced colleagues is also an example of leadership.

What are the 3 most important roles of a leader? ›

1) Leaders need to have clear goals and objectives; 2) They need to motivate their followers and provide them with direction; 3) They must support their team members in order for them to succeed.

Who is a perfect leader? ›

A good leader has personality, courage, clear vision with ambition to succeed. A good leader encourages the team to perform to their optimum all the time and drives organisational success.

How does leadership promote patient safety? ›

Effective leadership in medicine is necessary to promote patient safety. Leaders must continually strive to be role models, stewards of resources, and improve processes. Effective leaders support safety initiatives and create systems that address concerns brought forth by frontline providers and patients.

Why is clinical leadership important in healthcare? ›

Clinical leadership is defined here as the process of influencing point-of-care innovation and improvement in both organizational processes and individual care practices to achieve quality and safety of care outcomes.

What are examples of quality improvement in healthcare? ›

What are Examples of Quality Improvement Initiatives in Healthcare?
  • Reduction in medication-related adverse events.
  • Optimization of sepsis care.
  • Decreased number of urinary catheter infections.
  • Reduced hospital readmissions.
  • Decreased medication administration errors.
  • Improved electronic medical record documentation.
28 Jan 2022

How do you build an effective healthcare team? ›

7 Strategies to Build Stronger Healthcare Teams in 2021
  1. Create opportunities for team members to find things in common.
  2. Inspire a culture of gratitude.
  3. Break down the silos by recognizing other teams.
  4. Avoid the Communication Triangle.
  5. Show your team that you care about them as individuals.
  6. Make self-care a habit.
6 Jan 2021

How do you become a good team player in healthcare? ›

Healthcare is a team atmosphere.
Here are 5 Ways to be a Team Player!
  1. Provide Support – Help others! ...
  2. Be Reliable - Stick to it! ...
  3. Emphasize open Communication - Be clear! ...
  4. Exhibit Optimism – Stay Positive!

What makes a good team? ›

Effective teams pursue a common outcome and have a common goal they want to reach. Healthy teams have mutual respect between members of the team and management. Plus, team members value one another's contributions and skill sets. Having a team allows people with different strengths to work together.

What are the five key characteristics of skill in clinical leadership? ›

Clinical Nurse Leaders Should Have These 5 Qualities
  • Detail Oriented.
  • Ability to Lead Others.
  • Critical-thinking Skills.
  • Compassion and Emotional Stability.
  • Excellence in Communication and Organization.

What do you think are the three most valuable traits that a health care leader should have? ›

Successful healthcare leaders need clinical skills, business competencies, and interpersonal or soft skills to guide their organizations to success.
  • Empathy. ...
  • Communication. ...
  • Strategic Decision-Making. ...
  • Self-Awareness. ...
  • Customer-First Oriented.
16 Apr 2020

What are the attributes of a successful healthcare team? ›

An effective team is a one where the team members, including the patients, communicate with each other, as well as merging their observations, expertise and decision-making responsibilities to optimize patients' care [2].

What are the five 5 major components of a strong healthcare administration and why are they significant? ›

The skills are grouped under five core competencies: communication, leadership, professionalism, knowledge, and business skills. Successful healthcare administrators apply the competencies on a day-to-day basis in healthcare organizations.

How can I improve my leadership skills in healthcare? ›

5 Important Healthcare Leadership Skills For Career Growth
  1. Find Non-Work Related Leadership Opportunitie. ...
  2. Seek Out Learning Opportunities. ...
  3. Keep a Leadership Notebook. ...
  4. Practice Your Communication Skills Regularly. ...
  5. Take a Leadership Personality Test.
28 Aug 2018

What makes a good team leader in nursing? ›

A critical leadership skill in nursing is the ability to evolve and adapt to the constant changes in the health care industry. Nurse leaders must face the uncertainty of both their day-to-day and the rapidly changing landscape of medicine. Plus, leaders must effectively communicate these changes to their subordinates.

What are two essential characteristics of a successful healthcare professional? ›

6 qualities of truly great health and community care...
  • Passion for the job. ...
  • Good communication skills. ...
  • Ability to multitask. ...
  • Fit and active. ...
  • Good problem solving skills. ...
  • Empathy and compassion.
6 Nov 2017

What is a leadership model in healthcare? ›

It describes nine dimensions: leading with care, sharing the vision, influencing for results, engaging the team, evaluating information, inspiring shared purpose, connecting our service, developing capability, holding to account.

What is a core value of team-based healthcare? ›

According to research, team-based care can improve the safety, efficiency and quality of health care. Leveraging the unique skill set and perspective that each member brings to the team enables us to meet patients' needs and advance the health of populations.

What makes a good work team? ›

Effective teams pursue a common outcome and have a common goal they want to reach. Healthy teams have mutual respect between members of the team and management. Plus, team members value one another's contributions and skill sets. Having a team allows people with different strengths to work together.

What are the 4 P's of team-based care? ›

The four Ps (predictive, preventive, personalized, participative) [3] (Box 21.1) represent the cornerstones of a model of clinical medicine, which offers concrete opportunities to modify the healthcare paradigm [4].

What are the top 5 qualities and skills of a health administrator? ›

Healthcare Administrator Characteristics
  • Logical, Critical Thinking and Problem Solving Abilities.
  • Leadership and Management Expertise.
  • Written, Verbal and Nonverbal Communication Skills.
  • Organizational Abilities.
  • Integrity and Personal Responsibility.

What are three key aspects of quality healthcare? ›

The HCQI project selected the three dimensions of effectiveness, safety and patient-centredness as the core dimensions of healthcare quality, arguing that other attributes, such as appropriateness, continuity, timeliness and acceptability, could easily be accommodated within these three dimensions.

What are at least 5 key responsibilities of healthcare administrators? ›

The most common job responsibilities for a healthcare administrator include:
  • Develop work schedules for staff and physicians.
  • Manage facility finances.
  • Manage patient fees and billing.
  • Improve facility efficiency and quality.
  • Ensure that the facility complies with all laws and regulations.
  • Train staff members.


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